Privacy Policy

🔒 Privacy Notice

Effective date: April 2025

This Privacy Notice describes how we collect, use, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

📘 1. Who We Are

Edgewise CRE (“we”, “us”, or “our”) operates www.edgewisecre.com. We are committed to protecting your privacy and ensuring that your personal data is handled responsibly.

📥 2. What Personal Data We Collect

We may collect the following types of personal data:

• Name and contact details (email address, phone number)
• Account information (login credentials, preferences)
• Payment and billing details
• Technical data (IP address, browser type, device information)
• Usage data (pages visited, time spent, interaction data)
• Communication history (emails, support queries)

⚙️ 3. How We Use Your Data

We use your personal data to:

• Register and manage your account
• Provide membership services and platform features
• Process payments and subscriptions
• Send updates, newsletters, and marketing (if you opt in)
• Improve website functionality and user experience
• Comply with legal and regulatory requirements

📜 4. Legal Basis for Processing

We process your personal data based on:

• Consent – when you subscribe to our newsletter or agree to marketing
• Contract – to provide services or support related to your membership
• Legitimate Interests – for analytics, platform improvement, and communication
• Legal Obligation – for accounting, tax, or regulatory compliance

🕒 5. How Long We Keep Your Data

We retain your personal data only for as long as necessary:

• To fulfil the purposes we collected it for
• To comply with legal, tax, or accounting requirements
• To resolve disputes and enforce agreements

🔗 6. Sharing Your Data

We may share your data with trusted third parties who help us operate our business, such as:

• Payment processors (e.g. Stripe)
• Email platforms (e.g. Mailchimp)
• Analytics providers (e.g. Google Analytics)
• Hosting and support services

All third-party providers are contractually bound to keep your data secure and use it only as instructed.

🌍 7. International Data Transfers

Some of our third-party providers may store or process your data outside the UK. When this occurs, we ensure appropriate safeguards, such as Standard Contractual Clauses, are in place to protect your rights.

🍪 8. Cookies

We use cookies to:

• Enhance site functionality
• Analyse traffic and visitor behaviour
• Personalise content and ads

You can manage or disable cookies through your browser settings. Learn more in our Cookie Policy at:

https://edgewisecre.com/cookie-notice/

🔐 9. How We Protect Your Data

Our website uses HTTPS encryption and an active SSL certificate to secure your connection. We also implement organisational and technical safeguards to keep your information safe.

✅ 10. Your Rights

You have the right to:

• Access your personal data
• Request correction or deletion
• Withdraw consent at any time
• Object to processing or request restriction
• Request a copy of your data (data portability)
• Lodge a complaint with the UK Information Commissioner’s Office (ICO): https://ico.org.uk

👶 11. Children’s Privacy

Our services are not intended for users under 16. We do not knowingly collect data from children without verified parental consent.

🆕 12. Updates to This Privacy Notice

We may update this notice from time to time. The latest version will always be available on this page. We recommend reviewing it periodically.

📫 13. Contact Us

If you have questions about this Privacy Notice or how we handle your data, you can contact us at: info@edgewisecre.com